Privacy Policy

Privacy Policy

The following privacy policy is valid as of June 17, 2021.

This Privacy Policy explains how MSC Group Global Co., Limited collects, maintains, uses and discloses your personal information. It also provides some details about the rights that customers have regarding their personal information.


Personal information


You provide MSC Group Global Co., Limited with your personal information when you request information about MSC Group Global Co., Limited' products and services when you access and use this website and other websites of MSC Group Global Co., Limited and/or when you submit your application to open an account with MSC Group Global Co., Limited. When evaluating an application, MSC Group Global Co., Limited may also collect information about you from publicly available sources such as the company registry.


If you provide us with personal information about another person, you represent that you are authorized to do so and agree to inform that person who we are, that we will use and save them disclose that information for the related purposes set forth below and that they may access the information we hold about them.


MSC Group Global Co., Limited keeps a record of all transactions and activities on your account with MSC Group Global Co., Limited, including details of contracts transacted and other transactions. Margin call made. During your cooperation with MSC Group Global Co., Limited, we will also collect information about the products and services provided to you.


We are required by law to collect information to identify and verify you. MSC Group Global Co., Limited, may ask questions about your identity and other personal details as required by the Anti-Money Laundering and Countering Terrorism Financing Act 2006.

We may also use your personal information to obtain a credit report from an agency credit report. The report may contain personal credit information about you. We may also contact any creditor named on the credit report, or any credit provider whose details you provide to us, to obtain information regarding opening your account or collecting past due payments in connection with any trading activity.


Phone conversation


MSC Group Global Co., Limited may record telephone conversations between you and people employed by MSC Group Global Co., Limited. Such recordings, or recordings of recordings that can be used to resolve any dispute between you and MSC Global Group Co., Limited


Website of MSC Group Global Co., Limited


We collect statistical information about visitors to our websites, such as the number of visitors, pages viewed, types of transactions made, time spent online and documents downloaded. This information is used to evaluate and improve the performance of our websites. Other than statistical information, we do not collect any information about you through our website unless you provide it to us..


You should also be aware that we use cookies on our websites. A cookie is a small amount of data, usually including a unique identifier or value, that is sent to your browser from the website's computer and stored on your computer's hard drive. Each website may individually send cookies to your browser if your browser allows it. However, to protect your privacy, the browser only allows a website to access the cookies it has sent to your computer..


When cookies are used on our websites, they are used to collect the statistical information mentioned above in addition to allowing you to access your account online. When you access your account online, a cookie is created to uniquely identify your computer and username and password. This means you don't have to re-enter those details every time you want to access your account online.


Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you can change your browser settings to refuse all cookies or to have your computer notify you each time a cookie is sent to it and thereby present to you to choose whether to accept it or not. If you refuse all cookies, you will not be able to access your account online. You can also delete cookies from your computer once they are created.


Use of information of MSC Group Global Co., Limited


The information requested in any application to open an account, which the customer has completed, is necessary to enable us to provide services to you. That information, along with information collected and maintained by the MSC Group Global Co., Limited during our relationship with you, is used to manage and administer the products and services offered grant you. It is also used to keep you updated while you are a customer regarding various matters including the contracts you have traded, your margin obligations, the amount of your account and other activities of MSC Group Global Co., Limited.


We may also use your personal information to improve our understanding of products and services that may be of interest to you to obtain from MSC Group Global Co., Limited and to market the products with that service for you.


MSC Group Global Co., Limited may also disclose your personal information to:


• Financial institutions and other similar entities that deal with the activities of the company, or those nominated by you;

• External service providers and professional advisors (possibly overseas) provide our services;

• Any organization that requested by you or any person on your behalf, including financial advisers, brokers, lawyers, or accountants;

• Credit reporting agencies, any credit providers named in the report and any credit provider's details who were you provided us;

• The agency and the government over time;

• Please note that MSC Group Global Co., Limited does not sell your personal information to third parties for marketing purposes. MSC Group Global Co., Limited takes all reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure;


What are your rights?


You do not need to provide us with any personal information requested by MSC Group Global Co., Limited.

However, without such information MSC Group Global Co., Limited will not be able to open an account for you where the information is requested in the application or to provide you with any service, information or support other that you were looking for.

Your rights as follows for the personal information which we hold about you:

• Right to be informed about the processing of your personal data;

• The right to correct your personal data if it is incorrect and incomplete personal data has been completed;

• The right to object to the processing of your personal data;

• Right to restrict processing of your personal data;

• The right to erase your personal data ("right to be forgotten");

• The right to request access to a copy of your personal data and information about how we process it. Please make all access requests by sending email.

• The right to move, copy or transfer your personal data (“data portability”).

Please note, some of these rights only apply in certain circumstances and we may not be able to fulfill all requests. We will stop processing your personal data unless the processing is for the establishment, exercise or defense of legitimate claims or we have a legitimate business purpose or legal basis to process it physical.

Please contact us if you have any questions or complaints about your privacy. If a complaint is not resolved by MSC Group Global Co., Limited to your satisfaction, you may appeal to the Commissioner Privacy.


Receive commercial electronic messages


With your consent, we may send marketing and/or promotional messages to any address you provide or for which you are responsible. You warrant that you have the authority, as or on behalf of the electronic account holder, to give this consent and agree that until you withdraw your consent by providing notice by text to us or using the unsubscribe facility in the notice, we may continue to send commercial electronic messages to such addresses.


Amendments to this Privacy Statement


MSC Group Global Co., Limited may make changes to this Privacy Policy from time to time for any reason.